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Big Sky Surgery Center

Patient-Friendly by Design

Big Sky Surgery Center is a provider-owned ambulatory surgery center performing 5,000+ procedures each year across multiple specialties. Focused on patient satisfaction and efficiency, BSSC needed a modern, mobile-friendly website to replace its outdated, hard-to-navigate site. Patients struggled to find billing policies, forms, and provider bios, while staff lacked tools to update content or post jobs. After losing its in-house web manager, BSSC sought a digital partner to create a seamless experience for both patients and administrators.

Challenge
Solution

Gecko designed and developed a modern, responsive WordPress site that streamlines the patient journey and simplifies staff updates. We restructured navigation around key needs—pre-admission paperwork, provider details, and bill pay—while a clean, calming design reinforces BSSC’s professionalism. On-site photography and a custom hero video capture the center’s welcoming environment, building a cohesive image library for key content areas. The result is a professional, approachable digital presence that has already enabled 4.5k users to easily find and complete essential paperwork, turning a once-complicated process into a seamless self-service experience.

Key
Stats
unified identity blending photography, videography, and logo expansion gave BSSC a consistent, professional presence for the first time.
1
4.5k
users have used the site to directly find and complete essential paperwork — streamlining a once-complicated process into a self-service success.
537
users explored career opportunities through the site — helping BSSC address a key challenge by attracting qualified candidates through clear, accessible pathways.