Big Sky Surgery Center
Patient-Friendly by Design
Big Sky Surgery Center is a provider-owned ambulatory surgery center performing 5,000+ procedures each year across multiple specialties. Focused on patient satisfaction and efficiency, BSSC needed a modern, mobile-friendly website to replace its outdated, hard-to-navigate site. Patients struggled to find billing policies, forms, and provider bios, while staff lacked tools to update content or post jobs. After losing its in-house web manager, BSSC sought a digital partner to create a seamless experience for both patients and administrators.
Gecko designed and developed a modern, responsive WordPress site that streamlines the patient journey and simplifies staff updates. We restructured navigation around key needs—pre-admission paperwork, provider details, and bill pay—while a clean, calming design reinforces BSSC’s professionalism. On-site photography and a custom hero video capture the center’s welcoming environment, building a cohesive image library for key content areas. The result is a professional, approachable digital presence that has already enabled 4.5k users to easily find and complete essential paperwork, turning a once-complicated process into a seamless self-service experience.